Elegant Comfort for Everyday Living
Premium, Tested Materials
We believe in building better — every material is carefully selected and tested for durability and comfort.
Trusted Suppliers
Real people making great products. We partner with local artisans across the globe to ensure quality and sustainability.
14-Day EU Return Policy
Not satisfied? Return within 14 days — no questions asked. We’re here to make it right.
What our customers say
Real reviews from real customers
Delivered to Moscow in 12 days. I order again at the request of a friend. Excellent quality and price. I recommend the goods and the seller.
Russia
I am satisfied with both the delivery time and the product quality. Thank you very much.
Japan
Shop Our Collections
Calm & Relief
Calm & Relief
Everyday Comfort
Everyday Comfort
Restful Nights
Restful Nights
Soft Surroundings
Soft Surroundings
Frequently asked questions
What is the return policy?
We want you to love every piece from VeltoLiving.
If something isn’t quite right, you can return your order within 30 days of delivery. Items must be unused, in their original packaging, and in the same condition as received.
Once inspected, refunds are issued to your original payment method within 3–5 business days.
Please note, return shipping costs are not covered unless the item arrived damaged or faulty.
When will I get my order?
Orders are typically processed within 1–5 business days.
Once shipped, estimated delivery times are:
- Europe: 7–18 business days
- USA & Canada: 10–20 business days
- Australia & New Zealand: 10–22 business days
- Other regions: 15–30 business days
You’ll receive a tracking link by email once your order is on its way.
Can I change or cancel my order after placing it?
We begin processing orders quickly to ensure fast delivery.
If you need to change or cancel your order, please contact us at support@veltoliving.com within 12 hours of placing it.
Once shipped, we’re unable to modify your order.
How much does shipping cost?
Shipping costs vary depending on your location and order size.
You can view the shipping cost at checkout before completing your order.
We occasionally offer free shipping promotions — keep an eye on our newsletter for updates.
How can I contact VeltoLiving?
You can reach us at support@veltoliving.com or through our contact page.
Our team is available Monday–Friday, 9 AM–5 PM (CET).
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, Shop Pay, and Google Pay.
All transactions are encrypted and secure.